It's the black stripe it's looking for. The real fix is from unplugging and plugging back in a while later. My Hp v grabs pieces of paper in the feed at once and when I feed the sheets in one at a time it rips a notch in the top of the paper about an inch from the right side. HP encountered an error while trying to scan your product.
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Also, there is a plastic disc on the LH side, likes a clock seting, thread through a squre black connecter. New does not mean working. Here are some things to try in order of ease. No paper is missing from the mis-fed piece which I have removed. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
You can get away with cleaning the mirror that's visible through the opening at the top. I have powered off and tried Dave's partial re-set but the carriage won't budge and the message won't clear. It worked about a week ago, but ever since I put the new cartridge in the computer the scanner has not moved and only resides on the right side of the glass This doesnt work for this scanner because when it goes throught the power up test sequence, it moves to the left then comes back to the right in large incraments and passes the white strip and goes too far.
Drivers may be in development so please check back at a later osc or visit the ome homepage. I think the leaving unplugged thing is most likely the key but who the F knows! Then it hits the left side and tries to keep going. Mine does not have anything except some vertical pieces of plastic. I had just replaced the black ink cartridge and that is when my printer was trying to align Was cured in the past by powering down and resets, which didn't work this time.
The Virtual Agent is currently unavailable. Select an operating system and version to see available software for this product. I took the scanner assembly out of my HP pscv printer to clean it. I have hp psc series, when i turn on and then after inizialys progress there is a noise sound until error message display "Scan Failuer, please turn off and turn on again". Do you think I should go get another new cartridge?
Unable to determine warranty status. See these instructions on the HP site: I am having a problem with my hp v.
If not I have some other ideas. It is making a clicking sound and I can't find any type of paper jam.
HP PSC All-in-One Printer series | HP® Customer Support
I've stuck with Aero because I've had no problems with it. I just got the problem for a 2nd time in 6 months and this fix worked for me. I've just checked the cd. Hooked it back up and powered it on and ps worked like a charm. Let me know if you or someone has access to this part